Drive Service & Repair Centres
Drive Service / Repair & Spares
Should you ever experience a Control Techniques drive failure,
minimising the impact on your plant is our main concern. High
levels of performance and reliability are a feature of our product
range but, occasionally, failures do occur. When this happens, help
is at hand from our certified repair and service centres. These
centres have extensive product knowledge and provide a prompt,
professional, guaranteed repair service on your drive.
Using Control Techniques Service and Repair Centres is good
for your business due to the following reasons:
Exceptional Service
- All drive repairs carry a new 1-year parts and labour warranty
on the work done.
- Fast turnaround is standard and even faster turnaround is
available at a reasonable extra charge. In addition, our
Service Centres carry stock for our major product lines of
refurbished drives. These are usually available for immediate
shipping and are exchanged for your failed product.
- The drives are returned in a clean state with any damaged
components replaced, including plastics and metalwork.
- Each product has a fixed repair cost regardless of the fault.
This allows us to tell you immediately what our service will cost
and reduces the time processing your order.
- On request, and where possible, the repaired drive is returned
with the same parameter configuration as the failed unit to allow
you to get the machine operational as quickly as possible.
Future Reliability
- All useful specification upgrades are made to repaired drives
enhancing performance and installed life time operation.
- Reliability is maintained with every aspect of the drives
operation being checked.
- Only Control Techniques Research and Development certified
components are used for repairs.
- Failure data feedback to Research and Development enhances
future reliability.
The Environment
Safety
- High voltage insulation testing ensures the continuing safe
operation of the drive (2kV for a 400V product).
- High current (25A) earth bond test completed on every
unit.
For Service Centre locations click
here